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General Orthopaedics

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Orthopaedic Proceedings
Vol. 94-B, Issue SUPP_XXXVIII | Pages 125 - 125
1 Sep 2012
Turgeon TR Petrak M Slobodian L Bohm E
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Purpose

Current practice requires all post-operative hip and knee arthroplasty patients complete a series of clinical questionnaires at each visit. The patients responses to these questionnaires are used as a clinical evaluation tool for the surgeons to assess functionality, satisfaction and pain at routine pre and post-operative visits. The recent installation of 4 touch screen computer terminals, located in the patient waiting area, has created the opportunity to have the patients complete these questionnaires by using only the touch screen entry system. This eliminates the need for clinic staff to manually enter the patients responses into the clinics database, eliminate potential data entry errors, and will significantly reduce the amount of time and paper required to prepare questionnaires for each patient. In addition to possibly increasing the volume of data we can collect in our clinic, this also allows the surgeon to have immediate access to the patients responses which can be reviewed prior to seeing the patient in the office. Our goal was to determine the overall level of patient satisfaction with using the new touch screen direct entry system, the efficiency of completion and the quality of data entry occurring from the direct entry system.

Method

During the month of April, 2010, a consecutive series of 100 patients entering the orthopaedic clinic, were directed to the touch screen kiosks to complete the required questionnaires (SF-12, Oxford Knee/Hip, Harris Hip/Knee Society Score, and the Patient Satisfaction Survey). Once the patients completed the touch screen questionnaires they were asked to complete a paper copy of the Touch Screen Satisfaction Questionnaire. This questionnaire asked 6 questions regarding their satisfaction with the touch-screen system, the ease/difficulty of use, and which method they would prefer to complete such questionnaires if given a choice.