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Hip

THE COST OF RUNNING VIRTUAL CLINICS

The British Hip Society (BHS)



Abstract

Introduction

Local commissioning groups are no longer funding outpatient follow up of joint replacements in an effort to save money. We present the costs of changing from traditional follow up methods to a virtual clinic at Warwick Hospital. Before September 2014 all joint replacements were seen in outpatients at six weeks, one year, five years, ten years and then every two years thereafter. They were usually reviewed, in a non-consultant led clinic, by a Band 7 specialist physiotherapist. This cost approximately £50 per patient including x-ray. Occasionally, the patients were seen in a consultant led clinic costing approximately £100.

Methods and Results

Currently patients are reviewed in outpatients at six weeks and one-year post operation by a specialist physiotherapist. Patients over the age of 75 years (at time of surgery) are then discharged to the care of their GP. Patients under the age of 75 enter the virtual clinic. They receive an Oxford Hip/Knee Score and x-ray at seven years post op then every three years after. In order to set up and maintain the virtual clinic a midpoint band 3 administrator was employed. Based on 3000 follow up episodes per year the cost of administrating the database is £7 per patient; however this will vary dependent on actual activity. The cost of a virtual appointment with a specialist physiotherapist who will review the Oxford Hip/Knee Score and an x-ray is approximately £40 including x-ray. The total cost of a virtual clinic follow up is therefore approximately £47.

Conclusion

Virtual clinics do not save large amounts of money compared to outpatient follow up by specialist physiotherapists and may actually cost more if significant numbers of patients need to be brought back to clinic. They incur significant administration costs (including set up) but do free up outpatient availability to see new patients.